Plans — CivicTrue
CivicTrue
Plans

Go beyond the public scorecard.

Two paid plans, built on the same data and method as the free scorecard. Subscriptions fund CivicTrue, and paying never changes a public number.

For council offices and city agencies

City Edition

Reports and comparisons for hearings, budget talks and operations reviews.

  • Council district reports, every month
  • Neighborhood maps by problem, and results by agency
  • Peer-city benchmarks, set against population and staffing
  • Starts with a three-month paid pilot
For newsrooms and researchers

Data Access

The scorecard’s figures in a form you can analyze, publish and cite.

  • CSV downloads by city, district, problem and month
  • An API is coming, refreshed when the scorecard updates
  • Embeddable charts with the source and period on each
  • Custom cuts on request

How a City Edition pilot works

Three paid months for one council office or agency team. Then you decide whether to continue.

Month 1

Set up

Choose your districts and peer cities. We walk your team through the method and how each figure is counted.

Month 2

Use it

Reports and benchmarks arrive with each month’s data. Bring them to hearings, budget talks and constituent meetings.

Month 3

Review

We go over what your team used and what should change, and you decide whether to continue.

Data Access

What’s inside

  • Downloads

    Every figure on the public scorecard as CSV, by city, district, problem and month.

  • API · coming

    The same data by API, refreshed when the scorecard updates.

  • Embeddable charts

    District and citywide charts for your story, with the source and period printed on each one.

  • Custom cuts

    A breakdown the scorecard doesn’t show, such as one problem in one district by month.

Embed example
Bronx 2 closes fewer requests within a week than the city
Share of non-police 311 requests closed within 7 days, Jan–Sep 2026
Bronx 2
56.4%
Citywide
63.0%
−6.6 ptsslower than citywide
Source: CivicTrue analysis of NYC Open Data CivicTrue

Trust rules for every plan

  • Same public results for everyone

    Paying doesn’t change any number on the public scorecard, and it doesn’t buy an early look.

  • Right of reply

    Any city office can respond to a figure. We publish the reply next to it, on the public site and in the reports.

  • Open method

    Every definition and filter is published, so your analysts can check our work against the city’s own data.

Tell us about your work, and we’ll show you the plan that fits.